# Telvin – Help

Every chapter of the help in one file. Each heading carries its id in braces: the chapter {#auslosung} is online at /hilfe/auslosung, and its section {#freilose} at /hilfe/auslosung#freilose. Pictures are replaced by their description.

## Getting started {#start}

### What Telvin is {#telvin}

Telvin runs table tennis tournaments: a tournament has categories, and a category has players and phases.

[Picture: A tournament with three categories. In the first, a group stage sends places 1 and 2 on to a knockout.]

- Tournament: name, date, place and the number of tables.
- Category: one competition, such as Men A or Under 15, in singles or doubles. A player can enter several.
- Phase: a group stage, a knockout or a Swiss system. [Rules](/hilfe/phasen#regeln) say who goes on from one phase to the next.

> Your roster belongs to your account. Anyone you have entered once is there at your next tournament.
>
> A rating you change in one tournament changes only in that tournament.
>
> Every term in German and English is in the [Glossary](/hilfe/begriffe).

### How a tournament runs {#ablauf}

Eight steps lead from a new tournament to its certificates.

[Picture: The eight steps, as the buttons you press along the way]

1. **New tournament**: a name, date and place are enough, then **Create tournament**. The rest can wait; see [Tournaments](/hilfe/turniere#anlegen).
2. Name the category, choose singles or doubles, then **Add category**. See [Categories](/hilfe/konkurrenzen#anlegen).
3. **Add the players**: find them in your roster or create them. In doubles, **Pair the players** follows; see [Doubles](/hilfe/doppel#paare). More in [Players](/hilfe/spieler#hinzufuegen).
4. **Add the first phase**: a group stage, a knockout or a Swiss system. More phases, and the rules between them, come after; see [Phases](/hilfe/phasen#hinzufuegen).
5. Once a phase can be drawn, it shows **Draw now**. Check the suggestion, then **Confirm draw**. Only now do the matches exist; see [The draw](/hilfe/auslosung#auslosen).
6. **Print score cards** on the phase's page. Each card carries a short card code; see [Score cards](/hilfe/turniertag#spielzettel).
7. Type the result straight into the match on the phase's page. It saves as soon as you move on. Or use [fast entry](/hilfe/turniertag#schnelleingabe) with the card code. Standings and brackets update on their own; see [Playing](/hilfe/spielen#eintragen).
8. **Ranking** shows who finished where (see [The ranking](/hilfe/platzierungen#platzierungen)), and leads to **Print certificates** (see [Certificates](/hilfe/platzierungen#urkunden)).

> Spectators follow the tournament through a [public link](/hilfe/teilen#link): the share icon, then **Create public link**.
>
> Anyone added after the draw only plays once you [draw the phase again](/hilfe/auslosung#neu).

### Colours {#farben}

Each colour tells you whether you have to act.

[Picture: The six colours as Telvin shows them: red, orange, yellow, green, blue and grey]

| Colour | Meaning | Example |
|:--|:--|:--|
| Red | A decision is missing, and only you can make it. Nothing is broken. | **Not going anywhere yet**: players no rule takes on |
| Orange | Something is wrong. Fixing it often needs more information first. | **Too many arrive**: 12 players for a knockout of 8 |
| Yellow | Nothing is wrong, and you can act now. | **Draw now** |
| Green | Done, nothing to do. | **Complete** |
| Blue | Running, nothing to do. | **Running** |
| Grey | Not possible yet. | **Not drawn**, a bye |

> On a [match](/hilfe/spielen#farben), blue means called to a table, no result yet. Amber means games are in, but nobody has won yet. Neither is a warning.

## Account and settings {#konto}

### Signing up and in {#anmelden}

An account is what you run tournaments with. Spectators don't need one.

- **Sign up**: name, email and a password of at least 8 characters, then **Create account**. You are signed in straight away.
- After that you sign in with your email and password: **Sign in**.
- The language you sign up in becomes your account's language; see [Language](/hilfe/konto#sprache).

### The account menu {#kontomenue}

The person icon at the top right of every page of your tournaments opens the account menu.

[Picture: The account menu, open, with name, email and every row]

- **Players**: your [roster](/hilfe/spieler#ebenen), which you fill every tournament from.
- **Manage profile**: your name, and deleting your account.
- **General settings**: starting values for new tournaments.
- **Language**: German or English, see below.
- **Help**: these pages.
- **Sign out**: signs you out in this browser.

### Language {#sprache}

Telvin speaks German and English. Where you switch decides what the choice applies to.

| Switch | Applies to |
|:--|:--|
| Account menu, **Language** | this browser and your account: your public pages start in this language, and signing in on another device switches to it. |
| Foot of public pages and of the help: English · Deutsch | this browser only |

> Spectators see your [public pages](/hilfe/teilen#sprache) in your account's language until they switch themselves. Their browser's language setting doesn't count.

### Profile and deleting your account {#profil}

**Manage profile** is where you change your name and can delete your account.

- Name: change it, then **Save**.
- Account: **Delete my account**, then **Yes, delete my account**.

> Deleting takes everything with it: all your tournaments, your roster and your settings. Public links stop working. It can't be undone.

### General settings {#einstellungen}

Most general settings are starting values: a new tournament copies them, and existing ones keep their own.

| Setting | Applies to |
|:--|:--|
| **Best of** | new phases |
| **Who counts as the best players** | new tournaments |
| **Places played out** | new tournaments |
| **Group names** | new tournaments |
| **Advancement marks** | new tournaments |
| **Slide duration** | new tournaments |
| **Date format** | at once, everywhere, public pages included |
| **Diagram lines** | at once, in every category |

- Every change saves itself.
- The ⓘ beside a setting explains it.

> To change an existing tournament, use its own settings. New **Group names** there also rename groups already drawn.

## Tournaments {#turniere}

### Your tournaments {#liste}

**Your Tournaments** lists all your tournaments, newest first.

- Click a tournament to open it.
- Beside it are the share icon (an arrow stepping out of a box), **Settings** and **Delete**.
- The search icon opens search and filter: by name or place, by year, and **Upcoming** or **Past**. **Clear** shows everything again.

> A tournament without a date sorts last and counts as upcoming.
>
> A tournament without a name is called "Tournament," followed by its date.

### Creating a tournament {#anlegen}

**New tournament** opens the form over the list. Every field is optional.

- Name, date, place and the tables available come first.
- **Advanced settings** folds out the rest. All of it can wait for the [tournament settings](/hilfe/turniere#einstellungen).
- **Create tournament** takes you straight into the new tournament.

> A new tournament starts from the starting values in your [general settings](/hilfe/konto#einstellungen).

### Inside a tournament {#im-turnier}

Every page of a tournament starts with its header.

[Picture: A tournament's header: its name, the players, tables, tournament settings, share, the account menu and fast entry]

- The name leads back to the categories.
- The tournament's players: in an empty tournament this tab reads **Add players**, after that it shows how many there are.
- **Tables**: which match is on which table; see [Tables](/hilfe/turniertag#tische).
- **Tournament settings**: see below.
- The share icon: the public link and the presentation for the venue; see [Sharing](/hilfe/teilen#link).
- **Fast entry** opens a window of its own for entering results by card code.

### Tournament settings {#einstellungen}

**Tournament settings** apply to this tournament only. Every change saves itself, and the ⓘ beside a setting explains it.

| Setting | Effect |
|:--|:--|
| **Name**, **Date** | above the public pages and on the certificates |
| **Location** | can go on the certificates |
| **Tables available** | the tables on the **Tables** page |
| **Description** | public, behind **Description** |
| **Result entry** | every game with its points, or only the set count |
| **Walkover score** | what a withdrawal writes into the standings |
| **Who counts as the best players** | **Top of each group** or **Best overall** |
| **Places played out** | what a knockout starts on |
| **Withdrawn players** | how withdrawn players [are ranked](/hilfe/rueckzug#zwei) |
| **Advancement marks** | the marks showing who goes on where |
| **Group names** | what the groups are called, drawn ones too |
| **Slide duration** | how long a phase stays in the presentation |

> With "Sets only", Telvin stores no points, so players level in a group can't be separated by points.
>
> Spectators see only the tournament's name, date and description, plus the results.

### Deleting a tournament {#loeschen}

In the list, **Delete** and then **Yes, delete it**; or **Delete this tournament** in the tournament settings.

> Every category, draw and result goes with it, and so does its public link. Your roster stays. It can't be undone.

## Categories {#konkurrenzen}

### Adding a category {#anlegen}

A category is one competition in the tournament, such as Men A or Under 15, with its own players and phases.

- A new tournament asks for its first one straight away: a name, **Singles** or **Doubles**, then **Add category**.
- Add more with **New category** at the end of the list.
- As you type, Telvin suggests the names you have used in earlier tournaments.

> A name can only be used once per tournament.

### The list of categories {#liste}

The list shows each category with its discipline, its number of players and its current phase. Beside the name are at most one state and one warning.

[Picture: Five categories: one running, one ready to draw, one complete with a red warning, one not set up yet, one not drawn with an orange warning]

- No mark: the current phase is running.
- Yellow symbols for players, pairs or a phase: a setup step is still open.
- Yellow pause: the current phase can be drawn now.
- Grey: not drawn. Green: complete.
- Red or orange after it: a warning; see [Colours](/hilfe#farben).
- ↑ and ↓, or dragging, change the order.

> Point at a mark with the mouse and it says what it means.

### Setting up {#einrichten}

A new category shows the steps still missing.

[Picture: The steps of a doubles category: the players are in, the pairs are still missing, the first phase comes after]

1. **Add the players**; after that the step reads **Manage the players**.
2. Doubles only: **Pair the players**; see [Doubles](/hilfe/doppel#paare).
3. **Add the first phase**; see [Phases](/hilfe/phasen#hinzufuegen).

- The highlighted box is the next step.

> Only complete pairs are drawn.
>
> As soon as there is a phase, the page shows the phase diagram instead.

### Name and discipline {#bearbeiten}

Click the category's name to open its panel: the name, **Singles** or **Doubles**, then **Save changes**.

- To doubles: everyone stays entered, each waiting for a partner.
- To singles: every pair is split, and both players stay in the category on their own.

> Matches already drawn keep their entries, now with one player each.

### Duplicating {#duplizieren}

In the same panel, **Duplicate category** adds a second category to the tournament, built like this one.

- **Structure only**: the phases and the rules between them, without players.
- **Structure and players**: everyone entered in this category as well.
- Then **Duplicate**.
- **Duplicate as doubles** is for singles only: a new doubles category with the same players, each waiting for a partner. No phases or rules come with it.

> A copy is never drawn and has no results.

### Deleting {#loeschen}

**Delete category**, then **Yes, delete it**.

> Its entries and phases go with it; the players stay in the tournament. It can't be undone.

## Players {#spieler}

### Three levels {#ebenen}

A player can be kept in up to three places: your roster, a tournament and a category.

[Picture: Your roster, a tournament and a category: each level holds some of the players of the one before]

- Roster: **Players** in the account menu. Everyone you have ever entered, for every tournament.
- Tournament: the players tab in its header. Who takes part in this tournament. Rating and date of birth are copied when a player is added.
- Category: **Manage the players**. Who plays in this competition.

> A rating you change in the tournament changes only there, in all its categories. The roster keeps its own, and a change in the roster reaches no tournament the player is already in.

### Adding players {#hinzufuegen}

In a category, **Add players** searches the tournament and your roster at once.

- Click a name to add the player. Someone from the roster joins the tournament as well.
- Type a name nobody has yet, and the search offers to create the player. **Create and add to category** enters them in the category, the tournament and your roster.
- The tournament's players page does the same without a category, with **Create and add to tournament**.
- In the roster, **Add player** and then **Create** add someone to the roster only.

> If the category is already drawn, whoever joins now only plays once the phase is [drawn again](/hilfe/auslosung#neu).

### Adding by rule {#regeln}

With a rule, the search shows only who fits, such as every player up to 14.

[Picture: A category's search with a rule for men up to 14: two matches from the tournament and two from the roster]

- **Filter** opens the rules: age, rating and gender.
- Within a rule, everything has to match. **Add a rule** adds a second one; then either is enough.
- **Show matching players**, then add them one at a time, or a whole group with **Add all 2**.
- Only who you pick is added.

> Age is the age reached in the tournament's year: 14 means born in 2012 or later for a 2026 tournament.
>
> A player with no rating, date of birth or gender is left out of every rule that asks for it.

### Duplicate players {#doppelt}

Creating someone whose first and last name are already in your roster stops at **Is this someone you already have?**

[Picture: The check when creating: T. Krüger is already in the roster with the same name and date of birth]

- Same name and date of birth: almost certainly the same person.
- Same name, different date of birth: probably someone else.
- A date of birth missing: no way to tell.
- Add the existing player instead, or confirm that it's someone new.

> Two entries for one person can't be merged later. When in doubt, take the existing one.

### Editing and removing {#entfernen}

Every level has **Edit** and a way to take someone out.

| Level | **Edit** changes | Taking out |
|:--|:--|:--|
| Roster | the roster only | **Delete**, then **Yes, remove**. Played tournaments keep their results and names. |
| Tournament | this tournament, in all its categories | **Remove**: from every category of the tournament too. The player stays in your roster. |
| Category | the same as in the tournament | **Remove**: the player stays in the tournament and in other categories. |

- **Remove all players** empties a category or a tournament. Drawn phases become undrawn, and their results are deleted.

> Mid-tournament, **Withdraw** is usually right (see [Withdrawals](/hilfe/rueckzug#zurueckziehen)): results stay, and open matches go to the opponents as walkovers. Removing instead empties the player's place in every drawn match.

## Doubles {#doppel}

### Pairs {#paare}

In a doubles category, pairs play: you enter the players first, then pair them.

- The **Pairing** tab shows the pairs and everyone still waiting for a partner.
- Ø is a pair's average rating. In the draw, pairs are seeded on their ratings together.

> Only complete pairs are drawn. Anyone still waiting is left out of the draw.
>
> A singles category becomes doubles under [Name and discipline](/hilfe/konkurrenzen#bearbeiten), or as a copy with **Duplicate as doubles**.

### Pairing automatically {#automatisch}

As soon as at least two players are waiting, **Auto-pair** pairs them all at once. You choose how:

[Picture: The same eight players paired four ways: at random, best with worst, in two pools, and manually not yet at all]

- **Random**: anyone with anyone, by lot.
- **Best with worst**: the strongest with the weakest, the second with the second-to-last, and so on inwards.
- **Pools**: the players are split into pools by rating. A player from the best pool is drawn with one from the weakest, the second pool with the second-to-last.
- **Manual**: nobody is paired; you put every pair together yourself.
- **Pair players** opens the proposal. Nothing is saved yet.

> Players without a rating count as the weakest for **Best with worst** and **Pools**.
>
> Pairs you have already made stay as they are.

### The pairing page {#paaren}

This is where you change the proposal before confirming it.

[Picture: The best-with-worst proposal for nine players: four pairs with their Ø, one left waiting]

- **Start from** switches the mode. With **Pools** you set the number of pools; for **Random** and **Pools**, **Shuffle again** draws lots once more.
- Drag a player onto another to swap the two, or onto an open seat. Or tap the player first, then the target.
- **Clear** puts everyone back, so you can pair from scratch.
- **Confirm 4 pairs** saves the pairs.

> With an odd number, one player is left over and keeps waiting.
>
> Leave the page before confirming and Telvin asks first, because the changes are lost.

### Splitting pairs {#aufloesen}

On the **Pairing** tab you split pairs again.

- **Unpair** on a pair: both wait for a partner again.
- **Unpair all**, then **Yes, unpair all**: the same for every pair.
- **Remove** on a pair, then **Yes, remove**: both leave the category and stay in the tournament.

> If the category is already drawn, the drawn matches keep their entries, with one player each, until pairs are made again.

## Phases {#phasen}

### Formats {#formate}

A phase is one round of play in a category. Each has one of three formats.

[Picture: The first step of "Add a phase": the three formats to choose from]

- **Group**: everyone plays everyone in their group.
- **Knockout**: lose and you're out, or play on for your exact place.
- **Swiss system**: a set number of rounds, paired on results so far. Nobody is knocked out.

### Adding a phase {#hinzufuegen}

You open **Add a phase** from **Add the first phase**, from **Add** and **Phase**, or below the diagram.

1. **What format is this phase?**
2. The size: a knockout's **Draw size**, the groups' split with **Suggested** or **Custom constellation**, or a Swiss system's **Rounds**.
3. Knockout only: **How many places are played out?**
4. From the second phase on: **Who plays in this phase?**, with **Players come from**, **Who advances** and **How many advance**.

- **Advanced settings**: the name and **Best of**.

> Without a name, a phase is called after its format.
>
> Nobody moves when a phase is added. The players arrive when you [draw it](/hilfe/auslosung#auslosen).

### Rules {#regeln}

A rule sends players from one phase to a later one. In the diagram it is a line, and its dot shows how many it sends.

[Picture: A group stage sends places 1–2 of each group to the main draw and places 3–4 to the consolation draw beside it]

- New: the ＋ on a phase, or **Add** and **Rule**. Then **From phase**, **To phase** and the kind, such as **Rank range, per group**, **Rank range, whole phase**, **Winners of a round** or **Everyone remaining**.
- Click a rule's dot to open it: **Edit rule**, or **Delete** and **Delete for sure?**.
- Each player belongs to the first rule that matches, in the order the rules were added. **Everyone remaining** catches whoever no earlier rule takes.

> **Top of each group** only works when the number divides by the number of groups. Otherwise Telvin takes the best overall, as with eight out of three groups.
>
> With **Top of each group**, the draw keeps the group winners apart; see [The seeding](/hilfe/auslosung#setzliste).

### Main draw and consolation {#trostrunde}

Two phases in one row run side by side, such as a main draw and its consolation draw, as in the picture above.

- The ⋯ on a phase: under **Place beside**, pick the phase it should stand next to. **Move out of row** puts it on its own again.
- A consolation draw gets its players by a rule, like any phase. In the wizard, that is **The worst players**.

### Taking over results {#uebernehmen}

With **Take over results from earlier phases**, players who already met in an earlier phase don't play again. That result counts here.

- Set it in the wizard's **Who plays in this phase?** step, or later on the phase's page.
- A match taken over says which phase it came from.

> Walkovers are played again.

### States and warnings {#warnungen}

Every phase shows its state. Pills and dots on the lines show what doesn't add up.

[Picture: Three groups send only six players into a knockout of eight, and no rule takes places 3–4]

- State: **Not drawn**, **Running** or **Complete**. When a phase can be drawn, it shows a yellow **Draw now**.
- Orange pill on a phase, such as 6 / 8: more or fewer players arrive than the draw size holds.
- Orange dot on a line from nowhere: no rule points at this phase.
- Red pill below a phase: players no rule takes on. Inside are **Add a rule** and **Eliminate them**. While the phase isn't finished, the pill is dashed.
- Grey pill: [eliminated or withdrawn](/hilfe/rueckzug#ausscheiden). **Put them back** undoes eliminating.
- Orange text under a group stage: the group sizes don't fit the field.

> Point at a pill or dot and it shows what's behind it. More under [Colours](/hilfe#farben).

### Moving and deleting {#verschieben}

The ⋯ on a phase moves or deletes it.

- **Move up**, **Move down**, **Move out of row** or **Place beside**. You can drag the card too.
- **Delete phase**, then **Yes, delete it**.

> Its matches, its results and every rule pointing at it go with it.

## The draw {#auslosung}

### Drawing a phase {#auslosen}

The draw decides who plays in which group, or in which place of the bracket. Only then do the matches exist.

- Open it with the yellow **Draw now** on the category's diagram, or with **Draw** on the phase's page.
- What shapes the draw is set beforehand, on the line with the phase's name: **Groups**, a knockout's **Draw size** and **Places**, a Swiss system's **Rounds**. Changes there save themselves.
- The page shows Telvin's suggestion. Nothing is created until you confirm.
- Notes above the board say who is missing: pairs still waiting for a partner, and withdrawn players. If a phase before it is still being played, a note says that who arrives can still change.

> A phase that gets its players through rules can be drawn once every phase before it is drawn. Until then, the page says which one comes first.

### Automatic or manual {#automatisch}

At the top of the page you choose how the board is filled.

[Picture: The suggestion for twelve players in three groups: the numbers snake, 1 to 3 to the right, 4 to 6 back]

- **Automatic** is the suggestion, built from the seeding:
  - Groups in a snake, as in the picture.
  - A knockout in the standard bracket order: 1 and 2 in different halves, byes for the top seeds.
  - A Swiss system for round 1 only: the top half against the bottom half, with eight players 1 against 5, 2 against 6 and so on. [Later rounds](/hilfe/spielen#schweizer) come from the results.
- **Manual** puts everyone in the tray, **Not placed yet**, and you place them yourself, say from a draw made on paper.
- **Current draw** is only there for a phase that is already drawn.
- **Auto-fill the rest** places everyone left in the tray the way the suggestion would. **Clear board** puts everyone back in the tray. **Back to the suggestion** restores the suggestion.
- The two arrows beside them undo and redo a step, as do ⌘Z and ⇧⌘Z.

> Nothing is left to chance. The suggestion follows the seeding exactly, so the same field always gives the same draw.

### The seeding {#setzliste}

The seeding orders the field, strongest first. Each player's number from it is on the board too.

- On a wide screen the **Seeding** is on the left. On a phone you switch between **Draw** and **Seeding**.
- A phase that gets its players from the category goes by rating. Anyone without one comes last.
- A phase that gets them through rules goes by the rules: the first rule's players first. With places per group, all group winners come first, then all runners-up. That is how the draw keeps group winners apart.
- To change it, drag a row by its six dots, or type a new number into its box. The others move up or down. **Reset to ratings** or **Reset to rule order** undoes it.
- On **Automatic** the board follows the seeding. Once you have placed someone yourself, a new number moves nobody.

> In a group, the order is the seeding: the table and the order of play follow it. Put someone at a position and their number moves with them.

### Moving players {#verschieben}

Any player on the board can go somewhere else.

[Picture: Three targets for J. Weber from the tray: onto A. Neumann swaps the two, the line between two players gives position 2, the group itself position 3 by number]

- Drag a player with the mouse. On a phone, drag by the six dots. Or tap the player, then the target. **Done** puts them down again.
- In a group:
  - onto a player: the two swap
  - onto the line between two players: exactly that position
  - onto an empty seat: that seat
  - onto the group itself: wherever their number fits
- In a knockout or a Swiss system: onto a seat, or onto a player to swap.
- Back to the tray: drop onto it. Once the tray is empty and gone, drop onto **Take off the board** at the bottom.
- While you drag, the bar at the bottom says what letting go will do.
- **Add a group** adds a group. The × on a group removes it, and its players go back to the tray. A group also takes more players than its dashed seats. Ø is its average rating.

> Once you place someone from the tray, Telvin picks up the next one straight away. A draw made on paper goes in with one tap per player.

### Byes {#freilose}

A bye is an empty place in the first round: whoever is drawn against it goes through a round without playing.

[Picture: A knockout of six players in a draw of eight: seeds 1 and 2 have a bye]

- The suggestion gives the byes to the top seeds. **Auto-fill the rest** keeps it that way, even where you place players yourself.
- On **Manual**, each empty seat in a knockout shows faintly which number the suggestion puts there.
- In a Swiss system with an odd number of players, the last seed sits out round 1.

> A match with two byes blocks **Confirm draw**. The bracket marks it red.

### Confirming {#bestaetigen}

The bar at the bottom says whether the draw is ready.

- A green tick and **Ready to draw**, or an orange dot and what is still missing.
- These block confirming:
  - players still in the tray
  - a group with only one player
  - a match with two byes
  - a **Draw size** smaller than the field
- Only a note, not a block: an empty group is left out, and the groups after it move up. An empty seat in the middle of a group closes up.
- If this isn't the suggestion, a yellow note beside the button says what is different. It blocks nothing; it only asks you to confirm on purpose.
- **Confirm draw** creates the matches and takes you back to the phase. **Cancel** leaves without a draw. If you changed something, Telvin asks first: **Keep editing** or **Leave**.

### Drawing again {#neu}

A phase that is already drawn can be drawn again, even once play has started.

- **Edit draw** on the phase's page opens the **Current draw**. **Automatic** makes a new suggestion from today's field.
- **Confirm new draw** asks first: every match is replaced and gets a new card code, entered results are deleted, and printed [score cards](/hilfe/turniertag#spielzettel) become invalid. Then **Yes, replace the draw**, or **Yes, replace 3 results** with your number of results.
- If you changed nothing, the button reads **Nothing changed**.
- Changing **Groups**, **Draw size**, **Places** or **Rounds** on a drawn phase asks first: **Review the new draw** or **Keep the current draw**.

> Anyone who joined since the draw waits in the tray. Anyone no longer in it leaves an empty seat. The notes above the board name both.

## Playing {#spielen}

### The phase page {#seite}

A phase's page is where you enter its results.

- A click on the name opens the phase's settings: the name, the **Format**, the **Best of** (1, 3, 5 or 7) and **Delete phase**. The format is fixed while the draw stands.
- Beside it are the draw settings, **Edit draw** and **Print score cards**.
- The tabs: **Standings**, and one per group. A knockout has **Overview** and, when places are played out, a tab per placement round, such as Places 5–8.
- In a group, the table comes first and its matches below. In a knockout, the bracket comes first and the matches below it, round by round. In a Swiss system, the matches are listed under their round.

> A new **Best of** only applies from the next draw. Matches already made keep theirs.

### Matches and their colours {#farben}

Every match is a card, and its colour says how far along it is.

[Picture: Four matches: one open, one called to table 4, one with two games and no winner yet, one decided 3:1]

- Grey: open.
- Blue: called to a table, no result yet.
- Amber: games are in, but nobody has won yet.
- Green: decided. The winner stays dark, the loser fades.
- Dashed: the match is waiting on an earlier round, or it is a bye.
- The small line names the round, the card code and, at the end, "complete" or "walkover".

> What the colours mean across Telvin is under [Colours](/hilfe#farben).

### Entering results {#eintragen}

Each game has two boxes, one per player. Typing the loser's points is enough:

| You type | Result |
|---|---|
| `9` | 11:9 |
| `-9` | 9:11 |
| `12` | 14:12 |

- The minus means the player named first lost the game.
- Once the match is decided, the games after it grey out.
- The card saves as soon as you leave it, or on Enter.
- A score table tennis can't produce, such as 12:9, 11:10 or 9:10, is refused in red on the card.
- With the tournament's **Result entry** set to "Sets only", the card has two boxes for the sets; see [Tournament settings](/hilfe/turniere#einstellungen).
- A number in the **Table** box calls the match to that table, and the card turns blue.

> With **Fast entry** you enter a result by its card code, without finding the phase first; see [Fast entry](/hilfe/turniertag#schnelleingabe).

### Changing and clearing {#aendern}

Any result can be changed at any time.

- Empty every box on a card and the result is cleared; the match is open again. Standings and brackets work themselves out again.
- In a knockout, the next round follows. If the next match has already been played, it keeps its players, and the card says so in amber.
- A result taken over from an earlier phase says where it comes from. You change it there; see [Taking over results](/hilfe/phasen#uebernehmen).

> Once a later phase is drawn, a corrected result no longer changes who plays in it. Only a [new draw](/hilfe/auslosung#neu) takes it over.

### Standings and their order {#tabelle}

A group's table shows every result and the places.

[Picture: A finished group: M. Schulz and L. Hoffmann win two each, and set difference puts Schulz first despite losing to Hoffmann. Only point difference separates T. Krüger and S. Becker]

- The columns: **P** (played), **W** (won), **L** (lost), **Sets**, **Points** and **Place**.
- The rows stay in seeding order. A click on **Place** sorts by place.
- Places are decided in this order:
  1. matches won
  2. set difference
  3. point difference
  4. the seeding
- Head-to-head doesn't count.

> With "Sets only" there are no points, so after sets the seeding decides.
>
> At best of 1 every match ends 1:0, so sets separate nobody. Then points decide.

### Knockout {#ko}

In a knockout, the winner moves on to the next round by themselves.

[Picture: A knockout of eight players: the quarterfinals are played, and once the lower seed won]

- A bye goes through without a match.
- When **Places** plays out more than first place, the losers play on for their places: for 3rd place, for places 5–8 and so on. Each of these rounds has its own tab.

> Results go into the cards below the bracket. A click on a match in the bracket jumps to its card.

### Swiss system {#schweizer}

In a Swiss system, each round only comes into being once the previous one is finished.

- The bar above the matches shows something like "Round 2 of 5". **Generate round 3** works once every match in the round has a result.
- Pairings follow the current table, and nobody meets the same opponent twice.
- With an odd number of players, whoever is lowest in the table and hasn't had a bye yet sits out. The bye counts as a win, with no games.
- **Discard round**, then **Yes, discard it**, takes a round's pairings back while it has no results. Round 1 comes from the draw and stays.
- Change the number of rounds at any time with **Rounds** at the top of the page, just not below the rounds already paired.

> If the field can no longer play every round, after withdrawals for example, Telvin offers to shorten the phase, such as **Reduce to 4 rounds**.

### Walkovers {#kampflos}

When someone [withdraws](/hilfe/rueckzug#zurueckziehen), their open matches go to the opponents as walkovers.

- The card then reads "walkover", and "withdrawn" stands beside the name.
- What a walkover writes into the table is set by **Walkover score**: "Full tally", such as 3:0, or "Win only". See [Tournament settings](/hilfe/turniere#einstellungen).
- A walkover card has no **Table** box, since nobody plays it.
- If the match was played after all, enter the real score. It replaces the walkover.

> With "Win only", a walkover counts in the table like a bye: a win with no games and no points.

## Withdrawals {#rueckzug}

### Withdrawing {#zurueckziehen}

A player who can no longer play withdraws from the category.

- **Withdraw** is on the player's row in the category's **Players** tab. In doubles it is on the pair, in the **Pairing** tab.
- The results stay, and the player is left out of every phase drawn from now on.
- Matches already drawn go to the opponents as walkovers. Anything half-typed in them is cleared.
- Choose how those matches are scored: **Full tally — 3:0 at best of 5** or **Win only — no games recorded**. The tournament's setting is preselected. Then **Yes, withdraw**.
- Withdrawn players are listed, crossed out, under **Withdrawn**.

> Withdrawing is almost always better than removing: removing deletes the entry and its results; see [Editing and removing](/hilfe/spieler#entfernen).

### In the table {#tabelle}

A player who withdraws goes to the bottom of the table.

[Picture: S. Becker beat L. Hoffmann and then withdrew: the open match against T. Krüger went 3:0 to Krüger as a walkover, and Becker finishes last despite the win]

- In a group and in a Swiss system: the last place, however much they won. Everyone below moves up. A grey mark stands beside the name.
- In a knockout nothing moves, since the bracket already shows where everyone went out. The next match goes to the opponent as a walkover, including one that is only settled later.
- In a Swiss system every new round is paired without them. With an odd number of players there is a bye each round. If there are no longer enough opponents for every round, Telvin offers to [shorten the phase](/hilfe/spielen#schweizer).

> In the phase diagram, withdrawn players are in a grey pill below their phase. No rule takes them on.

### Two withdrawals in one group {#zwei}

When two players withdraw from the same group, both finish below everyone else. But something has to separate them.

- The phase page asks once: **Two players have withdrawn from one group**.
  - **By how they played each other**: whoever won their match is ahead. If they never played each other, whoever withdrew first finishes last.
  - **By when they withdrew**: whoever withdrew last is ahead.
  - **By their results**: the ordinary tie-break.
- **Save** stores the answer in the tournament's settings, under **Withdrawn players**, where it can be changed; see [Tournament settings](/hilfe/turniere#einstellungen).

> Until you answer, the time of withdrawal decides.
>
> A walkover between the two doesn't count as playing each other.

### Reinstating {#aufnehmen}

When someone comes back, reinstate them.

- **Reinstate** is in the **Withdrawn** list. From then on they are back in every draw.
- If the withdrawal handed out walkovers or shortened a Swiss system, Telvin asks first, with two ticks, both on:
  - **Reopen those matches so they can be played**
  - lengthening the shortened phase again, with the number of rounds
- Then **Yes, reinstate**.

> A match with a result typed in since stays as it is.
>
> If the winner of a reopened match has already played the next round, that match keeps its players, and the page says so in amber.

### Knocked out {#ausscheiden}

A player who lost and has no match left is out.

[Picture: The group stage sends places 1–2 to the main draw. Below it, two grey pills: seven players eliminated, one withdrawn]

- Players no rule takes on are in the red **Not going anywhere yet** pill below the phase; see [States and warnings](/hilfe/phasen#warnungen). Inside are **Add a rule** and **Eliminate them**.
- After **Eliminate them** the pill turns grey: **Eliminated**. On the **Players** tab they are then listed under **Out**.
- They keep their results and their place. Nothing is closed or re-scored, and they are left out of every later draw.
- **Put them back** in the diagram, or **Put back** on the **Players** tab, undoes it.

> Eliminating applies to the phase, not to single players: whoever ends up there with no rule is out, even after a changed result. Putting them back brings all of them back.

## Tournament day {#turniertag}

### Score cards {#spielzettel}

Every match has a score card. It goes to the table and comes back with the result.

[Picture: A score card: category, phase and round, card code K7F, table 4, a box per game for M. Schulz and L. Hoffmann, and below them the winner and a signature]

- **Print score cards** is on the phase's page once it is drawn.
- Print with your browser's print dialog (⌘P), six cards to a page.
- Byes and results taken over from an earlier phase get no card. A withdrawn player is marked "withdrawn". Where the bracket hasn't settled who plays yet, the name is left blank to write in.
- The tabs **Not printed (4)**, **Printed (12)** and **All (16)** split the cards. After printing: **Mark these 4 as printed**. Next time, the first tab holds only the new ones, such as the next round of a Swiss system.

> Telvin can't see whether the printer really printed, so you mark them yourself.
>
> A [new draw](/hilfe/auslosung#neu) makes printed cards invalid.

### Fast entry {#schnelleingabe}

Fast entry takes results off the score cards without finding the phase first.

[Picture: Fast entry: card code K7F, below it the match M. Schulz against L. Hoffmann at table 4 with 3:1 entered, and the Save button]

- **Fast entry** in the tournament's header opens a small window of its own.
- Type the **Card code**, then **Find** or Enter.
- Check the names, then type the games with the same shorthand as on the phase page; see [Entering results](/hilfe/spielen#eintragen). Once the match is decided, the cursor is on **Save**, and Enter saves.
- Then the field is empty again, with a line above it such as "M. Schulz won 3:1." Compare it with the card in your hand.
- A card code has three characters and only counts in this tournament. Lower case and spaces don't matter. 0, O, 1, I and L never appear.

> A mistyped code can find another real match, so always compare the names before saving.
>
> A card for a bye says there is nothing to enter. A walkover says "Closed as a walkover", and a real score replaces it.

### Tables {#tische}

The **Tables** page shows which match is on which table, and what goes on next.

[Picture: Three tables: tables 1 and 3 each have a match on, table 2 is free. Below, one match waits and is offered table 2]

- **Tables** is in the tournament's header. **Tables available** sets how many there are; see [Tournament settings](/hilfe/turniere#einstellungen).
- Blue: a match is on. The table number is at the top, the match below it, with its card code beside the names. Dashed: **Free**.
- A new call turns its table's head orange, and so does a move to another table. Once you've called the players, press **Announced?** on the table. With several, **All announced** at the top, beside **Now** and **Schedule**, ticks them all off at once.
- **Waiting to be called** lists drawn matches without a table. Choose a free table, then **Assign**. The **Table** box on the phase page does the same.
- A match stays on its table until its result is complete; then the table is free.
- Point at a table and three icons appear beside its number. On a tablet, and on a table with an orange head, they're always there.
  - The two arrows put the match on another free table. They're missing while no table is free.
  - The pencil in a box opens fast entry with the card code already in, like **Enter result** on a waiting match.
  - The eraser clears the table: it takes the match off before its result.
- Each table takes one match at a time. Telvin refuses a table that is taken and names the match on it.

> "Running" means called to a table, with no result yet. When matches will be played, the [schedule](/hilfe/zeitplan#schaetzung) estimates.

### Assigning automatically {#automatisch}

With **Assign tables automatically**, Telvin calls the next match to every free table itself.

[Picture: At the top, the switch Assign tables automatically set to On. Two tables are running, and table 2 has an orange head with the button “Announced?” and the table's icons. A waiting match is yellow and carries the note Player at table 1]

- Switch it **On** at the top of the **Tables** page. Free tables fill at once, and after that each table as soon as its result is in.
- Telvin's calls stay orange too, until you press **Announced?**; see [Tables](/hilfe/turniertag#tische).
- **Waiting to be called** is in the order Telvin calls: earlier rounds first, then the order of the categories, then whoever has rested longest. Which category plays before which, you set in the [schedule](/hilfe/zeitplan#startregeln).
- A match waits while one of its players is at another table, in any category. It's yellow then, with that table named beside its buttons. Other reasons show as a grey note on the match.
- A match in a later phase waits until its players have finished the earlier one.
- Everything still works by hand: **Assign**, and moving and clearing at the table. A cleared match waits a few minutes, its players with it, then goes to the end of its round. The table gets the next one.
- If someone turns up after all, press the arrow in **Held back for a few minutes**. The match can then go on a table at once. The arrow in **Player held back for a few minutes** only says the players of that match are here: they can play at once, and the cleared match keeps waiting.
- **Off** stops it. Matches already on tables stay there.

> Only tables 1 to **Tables available** are filled. Without a table count there is nothing to fill.
>
> The page reloads every ten seconds while it is open.

### Moving matches {#verschieben}

On the **Tables** page you drag any match to where you want it.

[Picture: Two tables running. Below, Waiting to be called with two matches: the first carries Table 2 only, the second Placed by hand. Each match has a grip on its left for dragging]

- Take a match by the grip on its left. A waiting match dropped on a free table is called there. Dropped on a busy table, it goes on that table next.
- A running match dropped on a free table moves there. Dropped on a busy table, the two matches swap tables.
- In **Waiting to be called** you can put a match anywhere in the line. A running match dragged into the list leaves its table.
- Without dragging: tap the grip, then **Here** on a table or **Put here** in the list.
- Each waiting match's menu has **Call next**, **Only on table** and **Back to automatic order**.
- The arrow in **Placed by hand** does the same as **Back to automatic order**.
- **Reset manual order** gives every match back its place in the automatic order.

> A match you placed keeps its place, even as new results reorder the rest.
>
> Nobody still playing at another table is called, not even for a match you moved up. It waits until everyone in it is free.

## Schedule {#zeitplan}

The schedule on the **Tables** page sets the order the categories play in, and estimates when every round will be done.

### Start rules {#startregeln}

A start rule says when a category or a phase may start.

[Picture: The panel When Under 19 starts: Starts after Under 15 · Group stage · Round 2, not before 11:00, with Save below]

- Open **Tables**, then **Schedule**. Every category is listed there with its phases.
- The button beside a category shows its rule, at first **Starts right away**. Tap it to change the rule.
- **Starts after** waits for a whole category, a phase, or a round of a phase.
- **Not before** sets a time. Its players are not called before it.
- **Own start rule** gives one phase a rule on top of its category's, for example a final not before 16:00.

> A rule orders, it doesn't lock. If a table stands empty and nothing else can be played, Telvin also calls a category whose rule is still waiting. Only **Not before** always holds.
>
> Telvin refuses a rule that can never be met, for example two categories waiting for each other.

### Timeline {#zeitleiste}

The timeline shows when every phase and every round will be played.

[Picture: A timeline from 9 to 13 o'clock: Under 13 with its group stage and knockout, Under 15 and Under 19 below, each phase a bar with its rounds. Vertical lines show when the rules of Under 15 and Under 19 are met. A blue line marks now]

- Each category has a row, each phase a bar with its rounds.
- Green is played, blue is running, grey is still to come. Dashed are phases not drawn yet.
- A vertical line shows when a start rule is met.
- Tapping a bar jumps to its phase in the list below.

### Estimate {#schaetzung}

Telvin plays the tournament forward in the order auto mode calls matches.

[Picture: Start 09:00 and Minutes per match (best of 5) 20]

- **Start** is when play begins. Left empty, the estimate starts now.
- **Minutes per match (best of 5)** is for a match to three games. Telvin works out best of 3 and best of 7 from it.
- Once five matches have been timed from call to result, Telvin uses their median.
- The estimated end of the day is at the top, and each phase's and round's time in the list.

> Someone playing in several categories is never at two tables at once. The estimate takes that into account too.
>
> Phases not drawn yet are estimated from their field. Who goes through is still open then.

### Moving matches in the schedule {#verschieben}

Switch the timeline to **Tables**, and every table is a row with its matches.

[Picture: Four tables from 9 to 11 o'clock with several matches each. Dashed are the matches of phases not drawn yet; one has a frame because it was placed by hand]

- Drag a waiting match to another table or another time. It is placed in the queue there and kept to that table.
- Drag a running match to a free table. It moves at once.
- Without dragging: tap the match, then the place in the table's row.
- Placed matches carry a frame. **Back to automatic order** under **Now** gives them their place back; see [Moving matches](/hilfe/turniertag#verschieben).

> Dashed matches belong to phases not drawn yet. They can't be moved.

## Ranking {#platzierungen}

### The ranking {#platzierungen}

The ranking shows how a category finished, first place to last, across every phase.

[Picture: The ranking midway through the main draw: M. Schulz, T. Krüger and S. Becker are still playing, L. Hoffmann has no matches left and waits on others, J. Weber and A. Neumann are final]

- **Ranking** is on the category's page.
- Players are placed by the furthest phase they reached, then by their place in it. Everyone in a later phase ranks above everyone the phases before it eliminated.
- **Reached** names that phase and the place there, with the group when there are several.
- In a group stage, all group winners come first, then all runners-up, and so on.
- In a knockout, the bracket decides. Players who went out in the same round, with those places not played out, are separated by the usual order: wins, then set difference.
- With a main draw and a consolation draw side by side, the main draw ranks above.
- A click on **Place** or **#** sorts the list.

> The ranking is worked out fresh from the results every time. Correct a result and it changes with it.

### Final or open {#fest}

The pill around a place says whether it can still change, as in the picture above.

- No pill: the player is still playing.
- Grey flag: no matches left, but the place still depends on others, such as after a lost semifinal while the other one is on.
- Green flag: the place is final.
- A legend under the list explains both. Once every place is final, the pills go.

> A withdrawn player has a grey mark beside the name; see [In the table](/hilfe/rueckzug#tabelle).

### Certificates {#urkunden}

Print certificates for the places, on blank or pre-printed paper.

[Picture: A certificate for M. Schulz: name, tournament, category, 1st place and date, centred from 95 mm down]

- **Print certificates** is on the ranking page.
- **Who gets one**: **Places** from … **to** …, or tick single players. **All**, **Final places** and **None** pick quickly. In doubles each partner gets their own, with the partner named below. If a ticked place isn't final yet, an orange note warns you.
- **What's on them**: the lines **Place**, **Name**, **Category**, **Tournament name**, **Date**, **Location** and **Own text**. Tick them and drag them into order. The name goes on **One line** or **Two lines**. **Certificate language** is independent of the app's language.
- **Order**: **First** prints the best place first, **Last** the last place first, the order of a prize-giving.
- **Position on the sheet**, for pre-printed paper: **Alignment**, **From the top (mm)**, **From the side (mm)** and **Text size (%)**.
- **Print 3** prints one certificate per A4 page. In Safari, untick "Print headers and footers" in the print dialog.

> Places nobody played out are shared on certificates: without a match for third, both beaten semifinalists get 3rd place. The list numbers them 3 and 4.
>
> This browser remembers the lines, position and language, not the tournament. It doesn't keep the own text.

## Sharing {#teilen}

### The public link {#link}

A public link is how spectators follow the tournament, and how the screens in the hall show the presentation.

[Picture: The Share menu twice: on the left before the link exists, with the explanation, the tick and the button; on the right afterwards, with the presentation, the public view, the address, and Copy link and Revoke link under it]

- Open it with the share icon, an arrow stepping out of a box: in the tournament's header, or beside the tournament in the list.
- While there is no link, the menu explains it: one link for two things, the **Presentation** on the hall's screens and the results in any browser.
- Tick the privacy statement, then **Create public link**. Without the tick, the button only reminds you.
- Afterwards the menu offers **Presentation**, **Public view**, and the address, with **Copy link** and **Revoke link** under it.

> The address is the only key: anyone who has it can watch, without an account.

### What spectators see {#zuschauer}

The public view shows the results, and nothing of how you run the tournament.

- They see the tournament's name and date, the description behind **Description**, and every category. For each phase there are the tables, the bracket, the matches with their results, and the table a match is on.
- They don't see ratings, dates of birth, card codes, the rules, your roster or the settings.
- The page is as current as its last reload.

> Opening the link lands on the first category's current phase.

### Revoking the link {#widerrufen}

Revoking switches the link off.

- **Revoke link**, then **Yes, revoke it**. Every copy stops working at once, the presentation in the hall included.
- A new link gets a different address.

> The screens in the hall then say they are off the air, and keep trying again on their own.

### Presentation {#praesentation}

The presentation cycles through the results on a screen in the hall.

[Picture: A slide of the presentation: Men A, group stage, group I on the left with Running · 4 of 6 and a match at table 3, group II finished on the right, the controls and the countdown bar below]

- **Presentation** in the Share menu opens it in a new tab.
- Each slide shows one phase, or part of one when it doesn't fit a screen: the tables, their state, such as **Running · 4 of 6** or **Finished**, and **Now playing**.
- After the **Slide duration** the next slide comes on its own; see [Tournament settings](/hilfe/turniere#einstellungen). A bar along the bottom counts down.
- Move the mouse and the controls appear: **Next**, **Light** or **Dark**, and only for you, **Slides**.

> Every slide is loaded fresh, so a new result is on the next slide, and a screen can run on its own all day.

### Choosing slides {#folien}

You decide which categories and phases the presentation shows.

- The gear beside **Presentation** in the Share menu, or **Slides** in the presentation, opens the list. Tick the categories and phases.
- A phase only appears once it is drawn, unless you tick it.
- **Open slideshow** starts it.

> The choice belongs to the tournament. Every screen in the hall shows the same, and a change reaches each one with its next slide.

### Language {#sprache}

Public pages and the presentation appear in your account's language; see [Language](/hilfe/konto#sprache).

- Spectators can switch at the foot of a public page.
- Their browser's language setting doesn't count.

> Certificates have a language of their own; see [Certificates](/hilfe/platzierungen#urkunden).

## Questions and answers {#fragen}

### Account and tournaments {#konto}

#### Why doesn't my tournament change when I change the general settings? {#startwerte}

Most general settings are starting values for new tournaments and phases. An existing tournament is changed in its own settings; see [General settings](/hilfe/konto#einstellungen).

#### What happens if I delete a tournament? {#turnier-loeschen}

Every category, draw and result is gone, and the public link stops working. Your roster stays; see [Deleting a tournament](/hilfe/turniere#loeschen).

#### What happens if I delete my account? {#konto-loeschen}

Your account, every tournament, your roster and your settings are deleted, and public links stop working. It can't be undone; see [Profile and deleting your account](/hilfe/konto#profil).

### Players and pairs {#spieler}

#### Why isn't a new player playing? {#neuer-spieler}

The phase was already drawn. Anyone added afterwards only plays once you draw it again; see [Drawing again](/hilfe/auslosung#neu).

#### Why is a player missing from the draw? {#fehlt}

In doubles only complete pairs are drawn, and withdrawn players never are. The notes above the board name them; see [Drawing a phase](/hilfe/auslosung#auslosen).

#### Why doesn't the rating change in the tournament? {#ttr}

The rating is copied into the tournament when the player is added, and each level keeps its own from then on. Change it where it should apply; see [Three levels](/hilfe/spieler#ebenen).

#### Why doesn't my rule catch a player? {#regel-filter}

A player without a rating, date of birth or gender matches no rule that asks for it; see [Adding by rule](/hilfe/spieler#regeln).

#### What happens if I remove a player? {#entfernen}

Their place in every drawn match is left empty. Mid-tournament, **Withdraw** is usually right; see [Editing and removing](/hilfe/spieler#entfernen).

#### Can I merge two entries for the same person? {#zusammenfuehren}

No. That is why Telvin asks when you create someone whose name is already there; see [Duplicate players](/hilfe/spieler#doppelt).

### Phases {#phasen}

#### What does **Not going anywhere yet** mean? {#ohne-ziel}

No rule takes these players on to another phase. Add a rule, or eliminate them; see [States and warnings](/hilfe/phasen#warnungen).

#### Why do too many or too few players arrive? {#ankunft}

The rules send more or fewer players than the **Draw size** holds, such as 6 / 8. Change the draw size or the rules; see [States and warnings](/hilfe/phasen#warnungen).

#### Why does Telvin take the best overall instead of per group? {#beste}

**Top of each group** only works when the number divides by the number of groups. Otherwise Telvin takes the best overall; see [Rules](/hilfe/phasen#regeln).

#### Why is a player out when I never eliminated them? {#ausgeschieden}

**Eliminate them** applies to the phase, not to single players. Whoever ends up without a rule there later, such as after a changed result, is out too; see [Knocked out](/hilfe/rueckzug#ausscheiden).

#### What happens if I delete a phase? {#phase-loeschen}

Its matches and results go with it, and so does every rule pointing at it; see [Moving and deleting](/hilfe/phasen#verschieben).

### The draw {#auslosung}

#### Why can't I draw this phase yet? {#nicht-auslosbar}

A phase its players come from isn't drawn yet, or fewer than two players arrive. The page says which; see [Drawing a phase](/hilfe/auslosung#auslosen).

#### Why can't I confirm the draw? {#bestaetigen}

The bar at the bottom names what's missing: players not placed yet, a group with one player, a match with two byes, or a **Draw size** too small; see [Confirming](/hilfe/auslosung#bestaetigen).

#### Why is the draw the same every time? {#gleich}

Nothing is drawn by lot: the proposal follows the seeding exactly. For a different draw, change the seeding or move players; see [Automatic or manual](/hilfe/auslosung#automatisch).

#### What happens to the results if I draw again? {#neu-auslosen}

They are deleted, every match gets a new card code, and printed score cards no longer count. Telvin asks first; see [Drawing again](/hilfe/auslosung#neu).

#### Why can't I change the format or the groups any more? {#format}

The **Format** is fixed while the draw stands. Changing **Groups**, **Draw size** or **Places** means drawing again, and Telvin asks first; see [Drawing again](/hilfe/auslosung#neu).

### Playing and results {#spielen}

#### Why is my result refused? {#abgelehnt}

A game goes to 11, and from 10:10 it needs a two-point lead. So 12:9 or 11:10 can't be a final score; see [Entering results](/hilfe/spielen#eintragen).

#### What happens if I change a result in a knockout? {#ko-aendern}

The next round follows. If the next match was already played, it keeps its players, and the card says so; see [Changing and clearing](/hilfe/spielen#aendern).

#### Why doesn't a correction change the next phase? {#naechste-phase}

Once the next phase is drawn, only a new draw takes the correction over; see [Changing and clearing](/hilfe/spielen#aendern).

#### Why can't I change a taken-over result here? {#uebernommen}

It belongs to the earlier phase it comes from, and is changed there; see [Taking over results](/hilfe/phasen#uebernehmen).

#### Why is a player ahead although they lost head-to-head? {#direkter-vergleich}

Head-to-head doesn't count. After wins come set difference, point difference, then the seeding; see [Standings and their order](/hilfe/spielen#tabelle).

#### Why are there no points in the table? {#baelle}

The tournament enters sets only, under **Result entry**. After sets, the seeding decides; see [Standings and their order](/hilfe/spielen#tabelle).

#### Why can't I pair the next Swiss round? {#naechste-runde}

The round still has open matches, every set round has been played, or everyone has played everyone; see [Swiss system](/hilfe/spielen#schweizer).

### Withdrawals {#rueckzug}

#### What happens to a withdrawn player's matches? {#rueckzug-spiele}

Their results stay, and their open matches go to the opponents as walkovers; see [Withdrawing](/hilfe/rueckzug#zurueckziehen).

#### Why is a withdrawn player last despite their wins? {#rueckzug-letzter}

In a group or a Swiss system they finish last, whatever they won; see [In the table](/hilfe/rueckzug#tabelle).

#### What happens if I reinstate a player? {#aufnehmen}

They are back in every later draw, and Telvin offers to reopen their walkovers. A result entered since then stays; see [Reinstating](/hilfe/rueckzug#aufnehmen).

### Tournament day {#turniertag}

#### Why is a table taken? {#tisch-besetzt}

A table holds at most one match without a result. It is free once the result is complete, or with **Clear table**; see [Tables](/hilfe/turniertag#tische).

#### Why does a match have no table box? {#kein-tisch}

It is a walkover and isn't played. Enter a real score and the box comes back; see [Walkovers](/hilfe/spielen#kampflos).

#### Why are matches missing from the score cards? {#zettel-fehlen}

Byes and taken-over results get no card. And the first tab holds only cards not yet marked as printed; see [Score cards](/hilfe/turniertag#spielzettel).

#### Why does fast entry find a different match? {#falsches-spiel}

A mistyped card code can hit another real match. Compare the names with the slip before saving; see [Fast entry](/hilfe/turniertag#schnelleingabe).

### Sharing and certificates {#teilen}

#### Why don't spectators see a new result? {#neu-laden}

The public page is as current as its last reload. The presentation loads every slide fresh; see [What spectators see](/hilfe/teilen#zuschauer).

#### Why doesn't the presentation show a phase? {#phase-fehlt}

The phase or its category isn't ticked under **Slides**. A phase not drawn yet only appears if you tick it; see [Choosing slides](/hilfe/teilen#folien).

#### What happens if I revoke the link? {#link-widerrufen}

Every copy stops working at once, the presentation in the hall included. A new link gets a different address; see [Revoking the link](/hilfe/teilen#widerrufen).

#### Why do two players get 3rd place on their certificates? {#geteilt}

Without a match for third, both beaten semifinalists get 3rd place. The list still numbers them 3 and 4; see [Certificates](/hilfe/platzierungen#urkunden).

## Glossary {#begriffe}

### Tournament and players {#turnier}

| Term | German | Meaning |
|:--|:--|:--|
| [tournament](/hilfe/turniere#anlegen) | Turnier | The event, with a name, date, place and tables. It holds the categories. |
| [category](/hilfe/konkurrenzen#anlegen) | Konkurrenz | One competition in the tournament, such as Men A or Under 15, in singles or doubles. |
| [singles](/hilfe/konkurrenzen#bearbeiten) | Einzel | A category where everyone plays alone. |
| [doubles](/hilfe/doppel#paare) | Doppel | A category where players play in pairs. |
| [roster](/hilfe/spieler#ebenen) | Spielerliste | Everyone you have ever entered, for every tournament. |
| [rating](/hilfe/spieler#ebenen) | TTR-Wert | A player's strength. It orders the seeding and is copied into a tournament when the player is added. |
| [pair](/hilfe/doppel#paare) | Paar | Two players who play doubles together. Only complete pairs are drawn. |

### Phases {#phasen}

| Term | German | Meaning |
|:--|:--|:--|
| [phase](/hilfe/phasen#formate) | Phase | One stage of a category: a group stage, a knockout or a Swiss system. |
| [group stage](/hilfe/phasen#formate) | Gruppenphase | Everyone plays everyone in their group. |
| [group](/hilfe/spielen#tabelle) | Gruppe | One part of a group stage, with its own standings. |
| [knockout](/hilfe/spielen#ko) | KO-Runde | Lose and you're out, or play on for your exact place. |
| [bracket](/hilfe/spielen#ko) | Turnierbaum | A knockout drawn as a picture, round by round. |
| [Swiss system](/hilfe/spielen#schweizer) | Schweizer System | A set number of rounds, paired on the standings so far. Nobody is knocked out. |
| [rule](/hilfe/phasen#regeln) | Regel | Says who goes from one phase into which later one. |
| [main draw](/hilfe/phasen#trostrunde) | Hauptrunde | The knockout for the best of a group stage. |
| [consolation draw](/hilfe/phasen#trostrunde) | Trostrunde | A phase beside the main draw, for the other players. |
| [places played out](/hilfe/spielen#ko) | ausgespielte Plätze | Places a knockout plays on for, such as in a third-place match. |
| [draw size](/hilfe/auslosung#freilose) | Feldgröße | The number of places in a knockout. Empty places become byes. |

### The draw {#auslosung}

| Term | German | Meaning |
|:--|:--|:--|
| [draw](/hilfe/auslosung#auslosen) | Auslosung | Places a phase's players in groups or in the bracket. Only then are there matches. |
| [seeding](/hilfe/auslosung#setzliste) | Setzliste | A phase's players, strongest first. The draw follows it. |
| [seed](/hilfe/auslosung#setzliste) | Setzplatz | A player's number in the seeding. |
| [bye](/hilfe/auslosung#freilose) | Freilos | An empty place in the first round. Whoever is drawn against it goes through without playing. |
| [draw again](/hilfe/auslosung#neu) | neu auslosen | Replaces every match of a phase. Results already entered are deleted. |

### Playing {#spielen}

| Term | German | Meaning |
|:--|:--|:--|
| [match](/hilfe/spielen#farben) | Spiel | Two players or pairs against each other, over several games. |
| [game](/hilfe/spielen#eintragen) | Satz | Goes to 11 points, or from 10:10 to a two-point lead. Tables count games won as "sets". |
| [best of](/hilfe/spielen#seite) | Spiellänge | The most games a match can have. Best of 5 means three games to win. |
| [points](/hilfe/spielen#tabelle) | Bälle | The points within the games. Point difference separates players the sets don't. |
| [standings](/hilfe/spielen#seite) | Platzierungen | The places in a phase, its page's first tab. |
| [ranking](/hilfe/platzierungen#platzierungen) | Platzierungen | The places in a whole category, across every phase. |
| [round of 16](/hilfe/spielen#ko) | Achtelfinale | The round with 16 players. Before it come the round of 32 and the round of 64. |
| [third-place match](/hilfe/spielen#ko) | Spiel um Platz 3 | The beaten semifinalists play for third, when places are played out. |
| [walkover](/hilfe/spielen#kampflos) | kampflos | A match that isn't played, such as after a withdrawal. It goes to the opponent. |

### Withdrawals {#rueckzug}

| Term | German | Meaning |
|:--|:--|:--|
| [withdrawn](/hilfe/rueckzug#zurueckziehen) | zurückgezogen | No longer playing. Results stay, and open matches go to the opponents as walkovers. |
| [reinstate](/hilfe/rueckzug#aufnehmen) | wieder aufnehmen | Brings a withdrawn player back into every later draw. |
| [eliminated](/hilfe/rueckzug#ausscheiden) | ausgeschieden | No rule takes the player on to another phase. Results and place stay. The players page says "Out". |

### Tournament day {#turniertag}

| Term | German | Meaning |
|:--|:--|:--|
| [score card](/hilfe/turniertag#spielzettel) | Spielzettel | A match's printed slip. It goes to the table and comes back with the result. |
| [card code](/hilfe/turniertag#schnelleingabe) | Zettelnummer | Three characters on the score card that fast entry finds the match by. |
| [fast entry](/hilfe/turniertag#schnelleingabe) | Schnelleingabe | Entering results by card code, without finding the phase first. |
| [table](/hilfe/turniertag#tische) | Tisch | A match stays on its table until its result is complete. |
| [call](/hilfe/turniertag#automatisch) | aufrufen | Sending a match to a free table and calling its players there. |
| [schedule](/hilfe/zeitplan) | Zeitplan | The order of the categories, and each round's estimated time. |
| [start rule](/hilfe/zeitplan#startregeln) | Startregel | When a category or phase may start: after another, or not before a time. |

### Sharing and certificates {#teilen}

| Term | German | Meaning |
|:--|:--|:--|
| [public link](/hilfe/teilen#link) | öffentlicher Link | The address spectators watch from, without an account. |
| [public view](/hilfe/teilen#zuschauer) | öffentliche Ansicht | The results as spectators see them. |
| [presentation](/hilfe/teilen#praesentation) | Präsentation | The results in turn on a screen in the hall. |
| [slide](/hilfe/teilen#folien) | Folie | One screen of the presentation: a phase, or part of one. |
| [certificate](/hilfe/platzierungen#urkunden) | Urkunde | A printed sheet for a place, on blank or pre-printed paper. |